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J Appl Gerontol ; 40(9): 958-962, 2021 09.
Article in English | MEDLINE | ID: covidwho-1226831

ABSTRACT

While U.S. adults living in affordable senior housing represent a vulnerable population during the COVID-19 pandemic, affordable housing may provide a foundation for interventions designed to improve technology access to support health. To better understand technology access among residents of affordable senior housing, we surveyed members of a national association of resident service coordinators to assess their experiences working with residents during the pandemic (n = 1,440). While nearly all service coordinators report that most or all residents have reliable phone access, under a quarter report that most or all have reliable internet access; they also report limited access to technology for video calls. Lack of internet access and technology literacy are perceived as barriers to medical visits and food procurement for low-income older adult residents of affordable housing. Policies to expand internet access as well as training and support to enable use of online services are required to overcome these barriers.


Subject(s)
Cell Phone Use/statistics & numerical data , Communication Barriers , Homes for the Aged , Internet Access/statistics & numerical data , Nursing Homes , Videoconferencing , Aged , COVID-19 , Computer Literacy , Female , Health Services Accessibility , Homes for the Aged/economics , Homes for the Aged/statistics & numerical data , Humans , Internet Use/statistics & numerical data , Male , Nursing Homes/economics , Nursing Homes/statistics & numerical data , SARS-CoV-2 , United States/epidemiology , Videoconferencing/statistics & numerical data , Videoconferencing/supply & distribution , Vulnerable Populations
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